Contact Center Solution

Intellicon's contact center solution enables telecom service providers to enhance customer experience with
24/7 cross-channel support, efficient agent performance and ability to scale without spending hefty amount on resources.

How Intellicon can help
Telecommunication Industry

Addressing customer concerns and requests can be a hectic and time consuming process.
To improve customer support and service, companies are turning to cross channel contact center solutions

Lower Cost
Lower cost of operations

Cloud based infrastructure enhances efficiency, productivity and possibility to scale up without having to invest on heavy infrastructure

Revenue Boost -

Intellicon provides you convenience, confidence and ability to boost your revenue. Effective broadcast campaigns through intelligent dialing capabilities

Customer Support

Handle all kinds of customer queries through all communication channels to provide customers seamless support.

Virtual Assistant
Virtual Support Center

You can have a highly cost-effective, easy to operate and accessible virtual support center to serve customers on a big scale.

Agent Productivity
Agent Productivity

Click-to-call, automated dialer and quick response time enhance agent productivity

omnichannel - travel and tourism

Customer interactions through all channels (SMS, Web, E-Mail, Voice & social media are made possible with unified agent panel.

Build and Retain long-lasting relationship with customers for cross-channel experience.​