Intellicon's contact center solution enables telecom service providers to enhance customer experience with
24/7 cross-channel support, efficient agent performance and ability to scale without spending hefty amount on resources.
Addressing customer concerns and requests can be a hectic and time consuming process.
To improve customer support and service, companies are turning to cross channel contact center solutions
Cloud based infrastructure enhances efficiency, productivity and possibility to scale up without having to invest on heavy infrastructure
Intellicon provides you convenience, confidence and ability to boost your revenue. Effective broadcast campaigns through intelligent dialing capabilities
Handle all kinds of customer queries through all communication channels to provide customers seamless support.
You can have a highly cost-effective, easy to operate and accessible virtual support center to serve customers on a big scale.
Click-to-call, automated dialer and quick response time enhance agent productivity
Customer interactions through all channels (SMS, Web, E-Mail, Voice & social media are made possible with unified agent panel.