Telecom Contact Center Solution

Intellicon's contact center solution enables telecom service providers to enhance customer experience with
24/7 cross-channel support, efficient agent performance and ability to scale without spending hefty amount on resources.

Call Center For Telecom

Streamline your Telecom Operations

Virtual Support Center

You can have a highly cost-effective, easy to
operate and accessible virtual support center to
serve customers on a big scale.

Boost Revenue

Intellicon provides you effective broadcast
campaigns convenience, confidence, and ability
to boost your revenue.

Customer Support

Handle all kinds of customer queries through
all communication channels to provide
customers seamless support.

Visualize Data

Customer interactions through all channels
(SMS, Web, E-Mail, Voice & social media are
made possible with unified agent panel.

How we helped Multinet boost its business operations and CX?

Multinet has integrated their NMS with Intellicon so now they can send link notifications through automated calls …

What our Clients say about us?

Intellicon is a great product by Contegris. It has helped us in making our work easy at A very complex integration was easily done with our in-house developed CRM application.

Adeel S. Alvi Head of IT Ops -

We are incredibly pleased with our partner's exceptional customer experience solutions, seamlessly enhancing interactions across diverse channels including calls, Facebook, Instagram, WhatsApp, and email.

Fawad Rasul Lead CX - Cambridge Garments

Intellicon enabled us to effectively gauge the performance of our agents, providing valuable insights of the complaints & requests of the customers that have meaningly improved productivity across the board.

Umair Ahmed Manager Contact Center - Keenu

Our search for a versatile Contact Center Solution ended up with Intellicon by Contegris. The deployment process was very easy and smooth. I must say that the support team has guided us in every step of the way.

Nouman Talat Director CX - Orient Group

To succeed as a Tech Startup, we needed a reliable contact center solution for Shahi Sawari. Intellicon gave us all the required features and capabilities to effectively communicate with our customers.

Junaid Mir Co-Founder - Shahi Sawari

We are overjoyed with our partner's extraordinary mastery in crafting unforgettable customer experiences, effortlessly amplifying interactions across a multitude of channels – calls, Facebook, Instagram and email encounters.

Ayesha Amjad Assistant Manager - NDURE

One of the major reason to choose intellicon is their understanding of our business dynamics & their flexibility to deploy new features and services to our requirement.

Waquas Imam Regional Head - Daraz

We are happy to partner with contegris for our contact center solution. They have a feature rich flexible contact center platform, innovative approach, have got good experience in the market and a pragmatic roadmap which suites our strategy.

Nuvin Jatala IT Head - Finca

Learn how Multinet Optimized Their Contact center operations