Telecom Contact Center Solution

Intellicon's contact center solution enables telecom service providers to enhance customer experience with
24/7 cross-channel support, efficient agent performance and ability to scale without spending hefty amount on resources.

Call Center For Telecom

Streamline your Telecom Operations

Virtual Support Center

You can have a highly cost-effective, easy to
operate and accessible virtual support center to
serve customers on a big scale.

Boost Revenue

Intellicon provides you effective broadcast
campaigns convenience, confidence, and ability
to boost your revenue.

Customer Support

Handle all kinds of customer queries through
all communication channels to provide
customers seamless support.

Visualize Data

Customer interactions through all channels
(SMS, Web, E-Mail, Voice & social media are
made possible with unified agent panel.

How we helped Multinet boost its business operations and CX?

Multinet has integrated their NMS with Intellicon so now they can send link notifications through automated calls …

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What our Clients say about us?

Intellicon is a good software which is fulfilling Customer Service requirements. It is user friendly, easy to operate & has multiple functions. It has brought speed & improved our operations.

Ali Tirmizi Manager Customer Services - Aquafina

We've seamlessly delivered Intellicon solution to our clients with the help of Contegris, building up high satisfaction. Tackling complex challenges, such as customization, was met with adept solutions. Moving forward, Intellicon remains our top preference.

Muhammad Ahsan Farooq Manager Enterprise Sales - Wateen Telecom

Intellicon enabled us to effectively gauge the performance of our agents, providing valuable insights of the complaints & requests of the customers that have meaningly improved productivity across the board.

Umair Ahmed Manager Contact Center - Keenu

Want to Dive Deeper for More Information?

Learn how Multinet Optimized Their Contact center operations