Call Center Metrics

17 Metrics to Measure for an Effective Call Center

17 very important Call Center metrics that will definitely boost up your call center performance and help you improve your customer services. … Read More

pasha-ict-awards-2017

Winner of the P@SHA ICT Communications Award 2017

Alhamdulillah! “Intellicon” has WON the prestigious P@SHA ICT Award 2017, in Communications Category. Credit goes to our Energetic Team, our Loving Families and our Valuable Customers. It’s a complete solution for Inbound, Outbound and Blended Call Center Operations, In fact … Read More

Intelligent Contact Center Solution

Intellicon is a feature rich call center software especially designed for today`s smart businesses, … Read More