Omni Channel Contact Center Solution
Intellicon is a multichannel communication system which enables customers to express their concerns more freely and easily. An OMNI channel system makes flow of information across different channels easier.
Intellicon is a multichannel communication system which enables customers to express their concerns more freely and easily. An OMNI channel system makes flow of information across different channels easier.
OMNI Channel Contact Center is a unified communication platform which enables you to communicate seamlessly across multiple channels. This centric mode of communication lets your customer interact with you more easily with the time and medium of their choice
Enhance customer engagement by interacting with them on multiple channels
Manage communications (SMS, Email, Chat, Social Media) & empower agents with unified interface.
Enhance platform scalability and user experience with cross channel integration.
Enable interactive customer communications through voice commands and key inputs
Take control of your communications and present results in a comprehensive way.
With Intellicon form builder you can expand your knowledge base with complete insights.
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On Optimizing Your Business Communications With Intellicon