active and appropriate team members.

Complaint Management

Intellicon’s Complaint Management System has all the right tools to help you take unprecedented control of the system operations. It lets you easily manage tickets, automatically assign tickets based on active and appropriate team members.

"Deliver loveable Customer Experience using the refined capabilities of Intellicon Contact Center Software."

Enriched Features

Complaint management is a process of taking customer concerns, allocation of the concerns to the appropriate persons and resolving the issues with utmost precision, certainty and swiftness.