Contact Center Solution

Transform your logistics services and enhance customer experience with intelligent contact center solution From contact management to fleet operations, automate generic tasks easily.

Logistics Contact Center Software

How Intellicon Enhance Logistics Industry

Rapid transformation in the technology and continuous evolution in
business operations has changed the way customers communicate with organizations.
This evolution has brought revolutionary changes in each industry.

Logistics Tracking

Real Time Tracking

Integration of logistics applications with CRM system that help track customer information.

Delivery Confirmations

Intelligent IVR builder enhances operational efficiency by automating the process of verification.

More the customers are satisfied, more they spread the word and help grow your business.

Real Time Dashboard

 Real time response, across channel customer support, travel consulting services, reservations and appointments.

Efficiency & Reliability

You can easily handle higher volume of calls with Intellicon’s intelligent queue management and intelligent routing.

Analytics & Reports

Analytics & Reports

Managers, supervisors and support agents can visualize real-time actionable insights of all aspects of business operations.

"Implement highly flexible and customer oriented – cloud based contact center to enhance logistics operations."