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Be always available to answer your customers, with Intellicon
You may not get a second chance to make your first impression
Multi Channel Contact Center Solution Take the Tour Get a Free Demo
Create a Delightful Customer Experience with Intellicon
The Best Contact Center Solution for your Business
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Make your customers feel special with Intellicon
Customers may forget what you said but they'll never forget how you made them feel
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Simplify your customer care needs with Intellicon
Invest on caring your Customers, Maximize your return

Intellicon is an intelligent contact center solution especially designed for today’s smart businesses. Its a complete solution for Inbound, Outbound and Blended Call Center Operations. Its enriched with valuable features like Drag & Drop IVR Builder, Real-Time system dashboard, Unified Agent Panel based on WebRTC, Contact Management, Form Builder, Quality Assurance, CTI Integration and many more, contact us to know more.

Manager Realtime Dashboards

Nothing beats a Realtime dashboard when it comes to monitor multiple aspects of the system at a glance. Intellicon’s intuitive realtime dashboards gives quick insight on the overall contact center operation and can be viewed on multiple devices simultaneously including mobile devices, tabs and laptops.

Drag & Drop Campaign and IVR Builder

Design your campaigns and IVRs on the go with our extremely handy campaign builder and control every aspect of your contact center yourself.

Whether you want to design a simple campaign or you have a complex IVR for your business requirements, you don’t have to worry about implementing it in your live system, all you have to do is design the campaign on the panel, check the logic according to your plan and publish!

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API Interface for 3rd party integration

Another highly resourceful feature of Intellicon is that it is easily integrate able with your existing business applications for end to end automation with a resourceful API. For example you can integrate Intellicon with your website, Online Chat, CRM, Mobile Application or your ordering system just to name a few.

Cloud ready

Intellicon is cloud ready and can be offered in SAAS (Software as a service) or CCAAS (Call center as a service) models. Combined with the flexibility of cloud, Intellicon can be used by geographically dispersed organizations to operate centralized contact center to save cost and resources.

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