IntelliDesk

IntelliDesk is an intelligent Help Desk Software, which can be used to automate the Help desk processes and increase interdepartmental coordination. It keeps track of every activity performed on Ticket(s) for analytics and intelligent decision making.

Fall in Love with our Enriched Features

Omni Channel
Ticket Creation
Ticket can be created Automatically or Manually by using any of the channels i.e. ​IVR, Email, 
 
Reports & Analytics - intellicon
Reporting And
Analytics
Reports can be generated based on customizable queries by using the
report query builder.
Task Management - Intellidesk
Task
management
Ticket can be created Automatically or Manually by using any of the channels i.e. ​IVR, Email, 
 
Customer
Profile
Customer profile can be created along with multiple contact numbers
and customized data fields
Realtime
Dashboard

Every user has its own dashboard which displays at a glance actionable information

3rd party
Integration

System can be integrated with any CRM, ERP, Website, Mobile App and Database system by using API

Need to improve your business communications?

What Others Say About Us​

"It's not only product and price that companies must compete on,
but customer service and relationship as well."

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