IntelliDesk

IntelliDesk is an intelligent Help Desk Software, which can be used to automate the Help desk processes and enhance support agent productivity. It helps in ticket management and track of every activity performed on Ticket(s) for reports and data analytics.

Fall in Love with our Enriched Features
Omni Channel
Ticket Creation

Offer customers multiple methods of contact to enhance the customer experience and eliminate the manual ticketing system.

Reports & Analytics - intellicon
Reporting And
Analytics
 
Insightful reports and actionable data helps you make more thoughtful decisions along with an option to export to Excel and CSV
Task Management - Intellidesk
Streamline your workflow

Resolve multiple queries at the same time and manage generic tasks easily such as modifying properties, assigning tags or sending emails – on a ticket with a single click. 

Customer
Profile
Customer profile can be created along with multiple contact numbers
and customized data fields.
Realtime
Dashboard

Easily track, analyze and manage help desk operations with a real-time dashboard.

3rd party
Integration

System can be integrated with any CRM, ERP, Website, Mobile App and Database system by using API

Need to improve your business communications?

What Others Say About Us​
"It's not only a product and price that companies must compete on,
but a complete customer experience."

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On Optimizing Your Business Communications With Intellicon