keep pace with ever growing customer expectations.

Food Delivery

Food delivery service providers use old school contact centers, but such contact centers cannot keep pace with ever growing customer expectations.
When numbers grow, the possibility of communication gap arises.
Lack of communication results in bad customer experience.

How Intellicon Can Help Food Delivery Businesses

Intelligent contact center solutions help you keep your customers always satisfied with easier order bookings, faster food delivery, self service menu and order management system

Easier Feedback Collection

Food delivery businesses, can now proactively track customer feedback even prior to their own consent. With intelligent contact centers, food delivery businesses can improve their CSAT and NPS score.Media, enhance customer experience.

Multi-Channel Contact Support

Serving customers on the channel of their choice be it E-mail, Web, Chat, Social Media, enhance customer experience.

Customer Interactions

With Intellicon, each order is automatically directed to the most appropriate idle agent. Because, any missed interaction can lead to a lost customer.

Anonymous Calling

Customer interactions are protected with anonymous calling features. Anonymous calling allows you to protect with anonymous calling capabilities of Intellicon

Integration With Order Management System

Customers are routed through your internal portal for verification and easier order booking, presenting complete customer profile and order history. All of these features are hosted right with in single user interface.

Scale more on cloud.

Being based on cloud, Intellicon provides businesses an ability to scale up or down to adopt to expand global reach without any financial constraints.

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