Empower Conversions
with Tailored Solutions

Our contact center solution dwells on every step of the customer journey. From user-friendly interfaces to responsive customer support, We empower your ecommerce brand to create a shopping experience that converts first-time visitors into repeat customers.

Engage, Convert, Succeed with Our Enriched Features

Omni channel Engagement

Engage with your customers on the channel of their choice, like email, sms, call, live chat, whatsapp, webchat, video call etc.

Seamless Order Tracking

Intellicon streamlines order tracking and status updates, ensuring transparency and reducing customer inquiries.

Complaint Resolution

Our call center Helpdesk automation helps you to manage complaints related to products, shipping delays and billing errors efficiently.

Returns and Refunds

Manage the process of product returns and refunds, provide customers with instructions and ensure a hassle-free shopping experience.

Product Recommendations

Enable personalized product recommendations based on customer preferences, leading to increased average order values.

promotional offers & discounts

Drive sales and customer loyalty with built-in promotional features. Craft and deliver targeted discounts & special offers to your customers.

Abandoned Cart Re-engagement

Draw customers back to your website, encouraging them to complete the purchase they were already on the brink of making.

Loyalty Programs

Help your agents to handle customer inquiries related to loyalty programs, benefits, tracking rewards, and redeeming points.

Seamlessly integrate with E-Commerce Ecosystem

Our revolutionary contact center solution automatically integrates, optimizing processes, offering comprehensive customer insights, and generating workflow automation. Imagine having customized client interaction techniques at your service that expand your company with ease.


10x your Customer Experience:

A comprehensive read offering insights and practical solutions to optimize customer satisfaction, loyalty, and engagement, ensuring a seamless and delightful customer experience at every touchpoint.

What our Clients say about us?

We are incredibly pleased with our partner's exceptional customer experience solutions, seamlessly enhancing interactions across diverse channels including calls, Facebook, Instagram, WhatsApp, and email.

Fawad Rasul Lead CX - Cambridge Garments

We are overjoyed with our partner's extraordinary mastery in crafting unforgettable customer experiences, effortlessly amplifying interactions across a multitude of channels – calls, Facebook, Instagram and email encounters.

Ayesha Amjad Assistant Manager - NDURE

One of the major reason to choose intellicon is their understanding of our business dynamics & their flexibility to deploy new features and services to our requirement.

Waquas Imam Regional Head - Daraz

Redefine your E-commerce Customer Experience

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