Avail faster and better services.

Digital Payments

Rapidly increasing trend of retail and e-commerce, the variety of digital and mobile payment methods are more preferred by customers to avail faster and better services.

"Deliver loveable Customer Experience using the refined capabilities of Intellicon Contact Center Software."

How Intellicon can Enhance Digital Payments

Contact centers help automate generic tasks, provide customers the convenience they want, enhance the efficiency of the support team and ultimately boost revenue.

Faster Transactions

With self-service channel, customers are offered exception freedom to complete their transactions without spending more and in very less amount of time.

Intelligent Routing

Reduce customer waiting time with intelligent call routing, with this capability you can route customer calls to the appropriate support team members.

Secure Account Information

Secure account information allows customers to perform transactions easily without having to go through the same process again and again.

Complaint Management

Customer concerns are registered and resolved quickly and efficiently with state of the art complaint management systems.

Lower Cost of Operations

Your customers can save transaction costs through self-service channel. After each transaction, SMS and E-Mail notifications provide complete sense of safety & satisfaction.

OMNI Channel Integration

Customer interactions through all channels (SMS, Web, E-Mail, Voice & social media are made possible with unified agent panel.