Customer Experience Customer Support Customer Service

made simple

Win customer loyalty with every interaction.

Omnichannel Customer Support made easy​
omnichannel - travel and tourism

Omni Channel

Engage with your customers on the channel of their choice i.e. Phone, SMS, Email, LiveChat, Social Media etc.

Customer Support

Complaint Management

Ticket Creation, assignment to relevant teams and follows flexible business rules for escalation and reporting.

Agent Productivity

CTI Integration

Deliver surprisingly personalized experience by integrating directly with your CRM, ERP or DB

Quality Assurance​

Record and Monitor all your communication, do meaningful QA to improve your Customer Exeprience

360° Customer profile​

Know more about your customers to serve them better with intellicon's 360* customer profile

Smart Routing​

​Intelligently route all the communications to concerned CX Agent to increase the productivity

Need to improve your customer loyalty?

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What our valuable customers say about us?

Intellicon provides Omnichannel communication capabilities to deliver delightful customer experience