Ride the Future: Elevate Customer Experiences

With uberization in the industry, people expect more from service providers, so to keep up with their expectations and serve them throughout the digital realm implementation of a customer-oriented contact center solution in the ride hailing arena is imperative.

Top brands choose Intellicon

Features for Ride Hailing Industry

Onboarding with Outbound Dialer

Automate captain acquisition and build a dedicated team of drivers, to deliver exceptional service increasing captain retention and maximizing profitability.

Ride booking Via Whatsapp chatbot

Streamline ride booking by offering customers a seamless experience and engage through the convenience of a familiar messaging platform anytime, anywhere.

SOS Notifications for security

Provide your customers with peace of mind with advanced system that enables instant distress alerts, reinforcing your commitment to their well-being and safety protocols.

Engagement with in-app messaging

Transform Ride-Hailing customer engagement by fostering real-time communication, allowing passengers and drivers to connect seamlessly within the app.

Anonymous Calling

Protect captains and customers with Intellicon's Anonymous Calling and maintain a professional environment to enhance your ride-hailing experience with secure, anonymous communication.

Promotional Campaigns via WhatsApp

Drive conversions and boost engagement with targeted messages, offers, and exclusive content with Intellicon's promotional campaigns via WhatsApp.

Helpdesk Automation for Complaints

Streamline complaint resolution processes, empowering your contact center team to address issues promptly and efficiently reducing response times.

Ticketing Platform for Onboarding

Effortlessly manage and track on boarding journey, ensuring a seamless and organized process for the new customers, reduce bottlenecks, and accelerate customer onboarding

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What our Clients say about us?

Intellicon is a great product by Contegris. It has helped us in making our work easy at zameen.com. A very complex integration was easily done with our in-house developed CRM application.

Adeel S. Alvi Head of IT Ops - Zameen.com

We are incredibly pleased with our partner's exceptional customer experience solutions, seamlessly enhancing interactions across diverse channels including calls, Facebook, Instagram, WhatsApp, and email.

Fawad Rasul Lead CX - Cambridge Garments

Intellicon enabled us to effectively gauge the performance of our agents, providing valuable insights of the complaints & requests of the customers that have meaningly improved productivity across the board.

Umair Ahmed Manager Contact Center - Keenu

Our search for a versatile Contact Center Solution ended up with Intellicon by Contegris. The deployment process was very easy and smooth. I must say that the support team has guided us in every step of the way.

Nouman Talat Director CX - Orient Group

To succeed as a Tech Startup, we needed a reliable contact center solution for Shahi Sawari. Intellicon gave us all the required features and capabilities to effectively communicate with our customers.

Junaid Mir Co-Founder - Shahi Sawari

We are overjoyed with our partner's extraordinary mastery in crafting unforgettable customer experiences, effortlessly amplifying interactions across a multitude of channels – calls, Facebook, Instagram and email encounters.

Ayesha Amjad Assistant Manager - NDURE

One of the major reason to choose intellicon is their understanding of our business dynamics & their flexibility to deploy new features and services to our requirement.

Waquas Imam Regional Head - Daraz

We are happy to partner with contegris for our contact center solution. They have a feature rich flexible contact center platform, innovative approach, have got good experience in the market and a pragmatic roadmap which suites our strategy.

Nuvin Jatala IT Head - Finca