Transform your Market Place CX with Intellicon

Attract, retain, and delight buyers and sellers with our cutting-edge CCaaS solutions designed specifically for marketplace success. Experience effortless integrations, personalized journeys, and real-time insights, boosting customer engagement. 

Engage, Convert, Succeed with Our Enriched Features

Omni channel Engagement

Engage with your customers on the channel of their choice, like email, sms, call, live chat, whatsapp, webchat, video call etc.

Seamless Order Tracking

Intellicon streamlines order tracking and status updates, ensuring transparency and reducing customer inquiries.

Complaint Resolution

Our call center Helpdesk automation helps you to manage complaints related to products, shipping delays and billing errors efficiently.

Returns and Refunds

Manage the process of product returns and refunds, provide customers with instructions and ensure a hassle-free shopping experience.

Product Recommendations

Enable personalized product recommendations based on customer preferences, leading to increased average order values.

promotional offers & discounts

Drive sales and customer loyalty with built-in promotional features. Craft and deliver targeted discounts & special offers to your customers.

Abandoned Cart Re-engagement

Draw customers back to your website, encouraging them to complete the purchase they were already on the brink of making.

Loyalty Programs

Help your agents to handle customer inquiries related to loyalty programs, benefits, tracking rewards, and redeeming points.

10x your Customer Experience:
E-Commerce

A comprehensive read offering insights and practical solutions to optimize customer satisfaction, loyalty, and engagement, ensuring a seamless and delightful customer experience at every touchpoint.

What our Clients say about us?

Fawad Rasul Cambridge Garments

We are incredibly pleased with our partner's exceptional customer experience solutions, seamlessly enhancing interactions across diverse channels including calls, Facebook, Instagram, WhatsApp, and email.

Ayesha Amjad NDURE

We are overjoyed with our partner's extraordinary mastery in crafting unforgettable customer experiences, effortlessly amplifying interactions across a multitude of channels – calls, Facebook, Instagram and email encounters.

Waquas Imam Daraz

"One of the major reason to choose intellicon is their understanding of our business dynamics & their flexibility to deploy new features and services to our requirement."

Redefine your E-commerce Customer Experience

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