An Omnichannel Contact Center Solution for Education

Enhance the potential of your institution and experience a transformative CX journey by streamlining communication, collaboration, and satisfaction within your educational ecosystem with an Omnichannel Contact Center Solution for Education. 

Call Center For Education

Top Educational Institutes chose us

Key Features for Educational Excellence

COURSE REGISTRATION AND ENROLLMENT

Streamline the student journey across channels, effortlessly managing enrollments, scheduling, and tracking in real-time with a user-friendly, omnichannel solution for education.

STUDENT ADVISING, AND COUNSELLING

Connect students with academic guidance and emotional support through omnichannel education support, fostering a nurturing environment enhancing the overall academic journey.

ADMISSIONS, CAMPUS TOURS, AND EVENTS

From application to campus exploration and event participation, our contact center solution for education ensures a cohesive, engaging experience empowering your educational institution.

market research AND SURVEYS

Harness valuable insights through dynamic surveys & robust market research tools, empowering your institution to make informed decisions with our contact center solution for education.

FINANCIAL AID AND ASSITANCE

Seamlessly integrate aid applications, streamline communication channels, and provide personalized assistance, ensuring a smooth, quick and transparent financial aid process.

CAMPUS LIFE SERVICES AND SUPPORT

Enrich campus life & education experience by seamlessly integrate essential services, from event coordination to facility assistance, with our contact center solution for education.

COMPLAINT AND GRIEVANCE MANAGEMENT

Seamlessly address concerns through integrated channels, fostering transparency and swift resolution transforming grievance resolution with our Complaint Management system.

TECHNICAL SUPPORT / TROUBLESHOOTING

Ensure uninterrupted learning experiences by resolving issues promptly through multiple channels and empower your institution with a robust omnichannel solution, providing reliable support.

Get Benefited With Our Contact
Center Solution for Education

How we helped UOL increase its Call Center Productivity By 50%

Intellicon helped UOL to modernize their communication infrastructure in order to provide great experience to its large student body, faculty and ...

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What our Clients say about us?

Intellicon is a great product by Contegris. It has helped us in making our work easy at zameen.com. A very complex integration was easily done with our in-house developed CRM application.

Adeel S. Alvi Head of IT Ops - Zameen.com

We are incredibly pleased with our partner's exceptional customer experience solutions, seamlessly enhancing interactions across diverse channels including calls, Facebook, Instagram, WhatsApp, and email.

Fawad Rasul Lead CX - Cambridge Garments

Intellicon enabled us to effectively gauge the performance of our agents, providing valuable insights of the complaints & requests of the customers that have meaningly improved productivity across the board.

Umair Ahmed Manager Contact Center - Keenu

Our search for a versatile Contact Center Solution ended up with Intellicon by Contegris. The deployment process was very easy and smooth. I must say that the support team has guided us in every step of the way.

Nouman Talat Director CX - Orient Group

To succeed as a Tech Startup, we needed a reliable contact center solution for Shahi Sawari. Intellicon gave us all the required features and capabilities to effectively communicate with our customers.

Junaid Mir Co-Founder - Shahi Sawari

We are overjoyed with our partner's extraordinary mastery in crafting unforgettable customer experiences, effortlessly amplifying interactions across a multitude of channels – calls, Facebook, Instagram and email encounters.

Ayesha Amjad Assistant Manager - NDURE

One of the major reason to choose intellicon is their understanding of our business dynamics & their flexibility to deploy new features and services to our requirement.

Waquas Imam Regional Head - Daraz

We are happy to partner with contegris for our contact center solution. They have a feature rich flexible contact center platform, innovative approach, have got good experience in the market and a pragmatic roadmap which suites our strategy.

Nuvin Jatala IT Head - Finca

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Know how UOL Created a Seamless customer Journey