BPO Contact Center Solution

Intellicon contact center solution helps you extend your business operations so you can do more in less amount of resources. Be in contact with your clients and offer quick, accurate and efficient response to clients without any hassle.

BPO Contact Center Solution

How Intellicon helps your BPO busines operations

In outsourcing businesses, you need to have an intelligent communication system to always be in contact with your customers.
A communication gap can lead to misunderstandings ultimately resulting in loss of customers. The easy solution for your BPO
services challenges is to have an integrated & comprehensive contact center platform that can help
you offer seamless support and enhanced customer experience in all situations.

Easy Integration
Easy Integration

Intellicon is designed to provide you easier and faster integration process with your existing CRMs.

Real-Time Monitoring

Unified interface displays all the necessary information  required to control & monitor your business operations in real-time.

Reduced total cost of owneship

Easily integrate your contact centers with other platforms to increase average response time of customer support teams.

Uninterrupted Business Operations

The durable and flexible features of Intellicon enable your agents to provide uninterrupted services. You can provide  24/7 customer support to large customer bases.

Optimized Agent Productivity

Intellicon provides your support teams an ability to serve multiple customers across different channels simultaneously, providing them ability to serve more customers. Ultimately, optimizing your customer experience.

Serve customers across multiple customer touch points including web, chat, SMS, email and social media and enhance customer experience without any restrictions.

Intellicon provides Omnichannel communication capabilities to deliver delightful customer experience