Customer Experience Solution For Banking

Intellicon provides contact center solutions for banking and financial industries which optimize your financial and banking operations. Customer support agents are empowered with unified agent panel to deliver exceptional customer experience. From easy and secure way to collect payments to a great customer experience, Intellicon acts as a backbone of your banking services.

customer service solution for banking - intellicon

Banking & FINANCE

Banks of today have evolved into next generation financial institutions faced with the challenges of ever increasing competition in introducing cutting edge customer centric services, Innovation across the board and ensuring compliance with their respective central banks. We do understand the challenges of this industry and have solutions with actual value for money while ensuring future investment protection.

"Make your customer services result oriented using the refined capabilities of Intellicon Contact Center Software."

Fall in Love with our Enriched Features

Customer Experience

Proactively resolve customer issues, make them feel cared and give them peace of mind by being available on all the communication channels.

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Complaint Management

With IntelliDesk, our complete HelpDesk Automation module, you can provide end to end complaint management and timely resolution.

Omni Channel Engagement

With intellicon banks can communicate with their customers on the channel of their choice i.e. Phone, SMS, Email, LiveChat, Social Media etc.

Streamlined Collections

Complete inbound, outbound & blended contact center suite, helps your teams interact with customers providing optimized collection process more specifically in recovery of loan & credit card dues.

Core Banking Integration

Intellicon can be integrated with the core banking applications via Industry standard REST/SOAP based APIs and can leverage the Intelligent data processing.

Automation

With AI powered by human intelligence, intellicon offers unlimited possibilities of automation for a variety of Self Service Banking use cases like Balance Inquiry, TPIN Generation & Verification.

Customer Service Solution For Banking
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