Earlier this month, Contegris and FINCA Microfinance Bank signed contract to implement Intellicon™ Contact Center Solution for FINCA Bank’s nationwide Automated Outbound Calling and Survey Operations. FINCA is a globally recognized microfinance organization working in 5 continents and in 23 … Read More
Author Archives: Team
Daraz – One of the largest E-commerce players deploys Intellicon
We are excited to share successful deployments of “Intellicon – Contact Center Solution” in “Daraz Group“, one of the largest E-Commerce players in the Asia Pacific region. Daraz group is a veteran in E-Commerce industry and has always been committed to stand … Read More
Contegris & Rapid Compute partners to launch Cloud Based Hosted Call Center solutions in Pakistan
Earlier this month, Contegris and Rapid Compute signed an MOU to offer Hosted Contact Center Services by hooking Intellicon™ – Contact Center Suite with Rapid Compute™ Cloud Infrastructure. Intellicon cloud solution provides Enterprise class Contact Center features without the need of … Read More
Winner of the P@SHA ICT Communications Award 2017
Alhamdulillah! “Intellicon” has WON the prestigious P@SHA ICT Award 2017, in Communications Category. Credit goes to our Energetic Team, our Loving Families and our Valuable Customers. It’s a complete solution for Inbound, Outbound and Blended Call Center Operations, In fact … Read More
10 Steps to achieve customer service excellence
Make your customers feel special: Greet the customer with energetic voice, have a caring and soft tone while talking to them, smile often Be a good listener: Listen to understand not just to reply, speak on your turn Be focused: … Read More
7 Features of Intellicon for a Highly Effective Customer Experience
Intellicon is a complete contact center solution for Inbound, Outbound and Interactive Communication requirements. … Read More
An Intelligent Call Center Solution From A Pakistani Software Company
With enormous growth in the eCommerce, retail, and other interconnected industries in Pakistan, … Read More
Intelligent Contact Center Solution
Intellicon is a feature rich call center software especially designed for today`s smart businesses, … Read More
You Customers Do Not Care How Much You Know Until They Know How Much You Care
Case Study : How A Retail Fashion Giant Improved Its Customer Care
Our client is one of the prominent names in the fashion industry with more than 110 outlets nationwide, … Read More