Intellicon is a complete OmniChannel Contact Center + Help Desk Software ideal for Customer Services department to provide a delightful customer experience.
Engage with your customers on the channel of their choice i.e. Phone, SMS, Email, LiveChat, Social Media etc.
Nothing beats a Realtime dashboard when it comes to monitor multiple aspects of the system at a glance.
Intellicon can be integrated with your CRM, Helpdesk, ERP, Sales Portal & Ecommerce for seamless data flow.
You can create multiple forms and attach them with different campaigns for useful data gathering from the customer.
Design your campaigns and IVRs on the go with our extremely handy campaign builder.