Intellicon provides Omnichannel Customer Experience (CX), Contact Center and CRM Solutions for Customer Services and Sales Optimization in the Cloud and On-Premises.
Empower your agents to communicate seamlessly with your customers on the channel of their choice.
Help the agents to provide personalized customer experience by having the Customer's required info.
Enables the caller to select the required service or perform any function through Self Service Menus.
It has been designed to empower your Customers, CX Agents, Managers, and Executive Leadership with its intuitive User Interface (UI), Automation and Intelligence, Omni-Channel Communication, Real-time Dashboards, and Insightful Analytics.
Real-time dashboards gives quick insight on the overall contact center operations and can be viewed on multiple devices simultaneously including mobile, tabs and laptops etc.
Meaningful data collection from your customers is both an Art and a Science. Intellicon gives you the capability of creating custom Data Collection forms to collect structured data.
Open API infrastructure empowers you to Integrate your systems with Intellicon and drive a personalized customer experience i.e. Database, ERP, CRM, E-commerce platform.
We can help you become a “Verified Business” to protect your brand identity and make your customers more comfortable by communicating on your verified number.
We can help you become a “Verified Business” to protect your brand identity and make your customers more comfortable by communicating on your verified number.
Lets have a discussion on how we can help you optimize your customer experience.
"Intellicon is a great product by Contegris. It has helped us in making our work easy at zameen.com. A very complex integration was easily done with our in-house developed CRM application."
"We are happy to partner with contegris for our contact center solution. They have a feature rich flexible contact center platform, innovative approach, have got good experience in the market and a pragmatic roadmap which suites our strategy."
"One of the major reason to choose intellicon is their understanding of our business dynamics & their flexibility to deploy new features and services to our requirement."
“Our search for a versatile Contact Center Solution ended up with Intellicon by Contegris. The deployment process was very easy and smooth. I must say that the support team has guided us in every step of the way."
"To succeed as a Tech Startup, we needed a reliable contact center solution for Shahi Sawari. Intellicon gave us all the required features and capabilities to effectively communicate with our customers."