Next Generation Intelligent Contact Center Solution

Intellicon provides Omnichannel Customer Experience (CX), Contact Center and CRM Solutions for Customer Services and Sales Optimization in the Cloud and On-Premises.

Intellicon-Dashboard-Screenshot

Based On Real-time Dashboards and Insightful Analytics

It has been designed to empower your Customers, CX Agents, Managers, and Executive Leadership with its intuitive User Interface (UI), Automation and Intelligence, Omni-Channel Communication, Real-time Dashboards, and Insightful Analytics.

Fulfill all your CX needs with Intellicon

Reporting & Analysis

Real-time dashboards gives quick insight on the overall contact center operations and can be viewed on multiple devices simultaneously including mobile, tabs and laptops etc.

Customizable Forms

Meaningful data collection from your customers is both an Art and a Science. Intellicon gives you the capability of creating custom Data Collection forms to collect structured data.

3rd Party Integrations

Open API infrastructure empowers you to Integrate your systems with Intellicon and drive a personalized customer experience i.e. Database, ERP, CRM, E-commerce platform.

Whatsapp Business Solution

We can help you become a “Verified Business” to protect your brand identity and make your customers more comfortable by communicating on your verified number.​

Self Service Automation

Empower users to find instant resolutions, enhance efficiency, and elevate customer satisfaction. Streamline your operations and deliver seamless experiences with our intuitive self-service automation capabilities.

Need to Improve your Business Communications?

Lets have a discussion on how we can help you optimize your customer experience. 

What our Clients say about us?

We are incredibly pleased with our partner's exceptional customer experience solutions, seamlessly enhancing interactions across diverse channels including calls, Facebook, Instagram, WhatsApp, and email.

Fawad Rasul Lead CX - Cambridge Garments

Intellicon has been a useful software for us and I have been using this software for last 8 years. One of the key features inspired us, is the predictive dialer

Syed Abbas Kazmi Head of B2C - OkayKer E-Commerce

Intellicon enabled us to effectively gauge the performance of our agents, providing valuable insights of the complaints & requests of the customers that have meaningly improved productivity across the board.

Umair Ahmed Manager Contact Center - Keenu

Intellicon is a good software which is fulfilling Customer Service requirements. It is user friendly, easy to operate & has multiple functions. It has brought speed & improved our operations.

Ali Tirmizi Manager Customer Services - Aquafina

Our search for a versatile Contact Center Solution ended up with Intellicon by Contegris. The deployment process was very easy and smooth. I must say that the support team has guided us in every step of the way.

Nouman Talat Director CX - Orient Group

Intellicon is a great product by Contegris. It has helped us in making our work easy at zameen.com. A very complex integration was easily done with our in-house developed CRM application.

Adeel S. Alvi Head of IT Ops - Zameen.com

To succeed as a Tech Startup, we needed a reliable contact center solution for Shahi Sawari. Intellicon gave us all the required features and capabilities to effectively communicate with our customers.

Junaid Mir Co-Founder - Shahi Sawari

We are overjoyed with our partner's extraordinary mastery in crafting unforgettable customer experiences, effortlessly amplifying interactions across a multitude of channels – calls, Facebook, Instagram and email encounters.

Ayesha Amjad Assistant Manager - NDURE

One of the major reason to choose intellicon is their understanding of our business dynamics & their flexibility to deploy new features and services to our requirement.

Waquas Imam Regional Head - Daraz

We are happy to partner with contegris for our contact center solution. They have a feature rich flexible contact center platform, innovative approach, have got good experience in the market and a pragmatic roadmap which suites our strategy.

Nuvin Jatala IT Head - Finca

Ready to get started?